Privacy Policy

We value your trust. Learn how we collect, protect, and use your personal information.

Our Commitment to Privacy

At PouchStore, we respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it to fulfill your orders, and the safety measures we employ to secure your personal data.

1. Information We Collect

We collect personal details that you provide when placing an order, creating an account, or subscribing to our newsletters. This includes:

  • Name and Contact Information (Phone number, Email)
  • Delivery Address and Shipping details
  • IP address and browser specifications (automatically captured via analytics cookies)

2. How We Use Your Data

The information collected is used for the following operational tasks:

  • Processing orders, shipping products, and confirming delivery status.
  • Sending transaction updates, invoices, and shipment tracking links.
  • Customer support communication (responding to queries on WhatsApp or Email).
  • Improving website functionality and showing relevant product recommendations.

3. Sharing with Third Parties

We do not sell, trade, or rent your personal information to third parties. We only share essential details (Name, Address, Phone Number) with logistics and courier services (TCS, Leopards, M&P) to deliver your phone case. These partners are legally bound to keep your data confidential.

4. Data Security & Storage

We implement industry-standard security protocols to protect your personal details from unauthorized access, alteration, or disclosure. All transaction information is stored on secure databases with strictly limited access protocols.

5. Cookies and Web Analytics

We use cookies to improve your user experience (e.g., maintaining your active shopping cart items and keeping you logged in). You can disable cookies in your browser settings, but it may affect certain functionalities of PouchStore.

6. User Consent & Updates

By using our website, you consent to the terms of this Privacy Policy. We may update this policy periodically to reflect changes in our operational or legal guidelines. Updates will be posted on this page with the modified revision date.

Have questions about your data?

If you would like to request access, correction, or deletion of your personal data, please contact us.

Contact Privacy Officer